Shipping policy

Updated October 10, 2026

Processing and delivery

Processing time and carrier transit time are separate. Allow up to 3 business days for processing unless the product information states otherwise. Transit time is additional and varies by item, fulfillment location, destination and shipping service.

Our assortment includes items fulfilled by KRIFFA and by brand or supplier partners. Fulfillment locations vary, and some products ship from overseas suppliers. We do not promise a single delivery time for every product. If you need an item by a specific date, contact customersupport@kriffa.com before ordering for an item-specific estimate.

Available shipping services and charges are shown at checkout. Where a delivery estimate is provided, it is an estimate rather than a guaranteed arrival date. Weekends, holidays and carrier delays can affect delivery.

Free economy shipping on eligible U.S. orders $89+

Eligible U.S. orders of $89 or more qualify for free Economy shipping where that service is available, with no code required. Some brand or supplier items use separate shipping profiles and may have different rates. Available services and charges for your cart are shown at checkout. Other services may incur a charge. Our automatic SHIP89 promotion applies to eligible U.S. orders of $89 or more with qualifying shipping rates under $20; checkout shows final rates and applicable promotions.

U.S. transit estimates

Where offered under our general shipping profile, Economy transit is estimated at 5–8 business days and Standard at 3–4 business days, after processing. These estimates do not apply to every supplier-fulfilled item. Overseas and other supplier shipments can take longer; check the product information or contact us for an item-specific estimate.

Split shipments and tracking

Orders containing multiple items may arrive in separate packages at no additional shipping cost. We email tracking after dispatch so you can follow each shipment with the carrier.

Delivery requirements

Orders over $100 require a signature upon delivery. Please verify your address and contact information before checkout. Charges resulting from an incorrect address or failed delivery attempt are the customer's responsibility.

Missing, delayed or stolen packages

Check the carrier tracking and report the issue to the carrier. Contact KRIFFA customer support with your order number and any carrier claim reference so we can assist.

Questions

Email customersupport@kriffa.com or visit Contact KRIFFA. Support hours are Monday–Friday, 10:00 AM–7:00 PM Pacific Time. Email responses may take 3–5 business days.